Help Center

How can we help?

Guides for every CleanCut tool — from your first upload to publishing and analytics.

Getting Started

New here? Start with the basics.

What is CleanCut?A tour of what CleanCut does and how its tools fit together.Signing in & your accountCreate an account or sign in, reset a forgotten password, and land in the Hub.The HubYour home screen: upload a video, pick a tool, and find your way around the app.Uploading mediaGet a video into CleanCut with resumable uploads — then reuse it across every tool.

Create

Edit, clip, and design your content.

EditorClean up long-form video by removing silences, filler words, breaths, and retakes — then review every cut before you export.ClipperAutomatically find the most clip-worthy moments in a long video, score them for virality, and export vertical short-form clips with captions.Quote imagesMake styled, ready-to-post quote graphics in the Post Designer — pick a quote or tweet-style template, type your line, brand it, and download.AI NotesGenerate a timestamped editing blueprint for a video — cut points, B-roll cues, graphics, music, pacing, and retention risks — modeled on a creator style you choose.Post DesignerGenerate faceless short videos and creator-style social posts from a single idea — pick a template, write your hook, brand it, and render.Media HubUpload once and use everywhere — the central library for your videos, processed episodes, and saved clips, with chunked, resumable uploads.

Plan

Strategy, ideas, and brand guidelines.

PlannerTurn channel data and trend research into ideas, scripts, and a content plan.Brand KitPer-client brand guidelines that feed CleanCut’s AI outputs, captions, and palettes.

Distribute

Schedule, publish, and automate.

SchedulerConnect your accounts, schedule and publish posts, and manage playlists from one calendar.Drive AutomationDrop raw footage into a watched Google Drive folder and get cleaned videos and clips back automatically — set up for your workspace by the CleanCut team.

Measure

Track performance and insights.

AnalyticsChannel stats, per-video performance, demographics, and best posting times.

Account & Teams

Profile, teams, connections, billing.

Your profileManage your name, email, password, preferences, and personal usage.Teams & workspacesHow teams, workspaces, members, roles, and invites fit together.Connecting accounts (YouTube, Meta, LinkedIn)Connect YouTube, Instagram, Facebook, Threads, TikTok, and LinkedIn for scheduling.Billing & usageWhere to see your plan, personal activity, and workspace-wide usage.

Troubleshooting

Fixes, limits, and common questions.

Frequently asked questionsQuick answers to the questions people ask most about CleanCut.Common errors & fixesThe handful of messages people actually run into — what each one means and how to clear it.Upload & export limitsWhat CleanCut accepts on the way in, what it gives you on the way out, and how the processing queue behaves.